Virgin Australia
Virgin Australia

Virgin Australia

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Virgin Australia Ratings and Reviews

User reviews

2 reviews

Overall rating 
 
3.2
Air Fare Value 
 
3.0  (2)
Flight Booking 
 
4.0  (2)
Check In 
 
2.3  (2)
Flight Departure - On time 
 
1.3  (2)
Inflight - Food 
 
3.3  (2)
Inflight - Entertainment 
 
3.3  (2)
Inflight - Comfort and Seating 
 
4.0  (2)
Cabin Crew 
 
4.3  (2)
Flight Arrival - On time 
 
3.3  (2)
Disembarkation 
 
4.0  (2)
Luggage Collection 
 
4.3  (2)
Airline Website - Flight Searching 
 
4.0  (2)
Discounted air fare / promotions 
 
3.3  (2)
Airline Website - Hotels 
 
2.3  (2)
Airline Website - Car Rental 
 
2.3  (2)
Airline Website - Travel Insurance 
 
1.8  (2)
Recommendation Rating 
 
2.8  (2)
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Ratings (the higher the better)
Air Fare Value
Cost including additional charges, taxes, other items and fares compared to other airlines
Flight Booking
On-line, by phone or other methods
Check In
Was checking quick and efficient?
Flight Departure - On time
Flight departure on time?
Inflight - Food
Quality of any food served - purchased or provided
Inflight - Entertainment
Movies, music, magazines etc
Inflight - Comfort and Seating
How comfortable was your flight
Cabin Crew
Service, attitude and presentation
Flight Arrival - On time
Flight arrival on time?
Disembarkation
Leaving the aircraft and access to airport terminal on arrival at a destination
Luggage Collection
All luggage collected and nil damage?
Airline Website - Flight Searching
Easy to search and find flights?
Discounted air fare / promotions
Airline Website - Hotels
Booking, value and quality if used
Airline Website - Car Rental
Booking, value and quality if used
Airline Website - Travel Insurance
Value and features
Recommendation Rating
How stongly overall would you recommend this airline
Pros & Cons
About Me
Flight Details
Comments
Overall rating 
 
3.9
Air Fare Value 
 
4.0
Flight Booking 
 
4.5
Check In 
 
3.0
Flight Departure - On time 
 
2.0
Inflight - Food 
 
4.5
Inflight - Entertainment 
 
4.0
Inflight - Comfort and Seating 
 
4.5
Cabin Crew 
 
4.5
Flight Arrival - On time 
 
5.0
Disembarkation 
 
4.0
Luggage Collection 
 
4.5
Airline Website - Flight Searching 
 
4.5
Discounted air fare / promotions 
 
3.0
Airline Website - Hotels 
 
2.5
Airline Website - Car Rental 
 
2.5
Airline Website - Travel Insurance 
 
3.0
Recommendation Rating 
 
3.5

Virgin Australia

Enjoyable and uneventful flight Los Angeles to Sydney

Pros & Cons

Pros
Airfares, cabin crew, comfort
Cons
Late departure

About Me

Location
Brisbane

Flight Details

Departure
Los Angeles
Arrival Destination
Sydney
Flight Number
VA2
Flight was for
Leisure/Holiday
Date of flight
April 10, 2016
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Overall rating 
 
2.5
Air Fare Value 
 
2.0
Flight Booking 
 
3.5
Check In 
 
1.5
Flight Departure - On time 
 
0.5
Inflight - Food 
 
2.0
Inflight - Entertainment 
 
2.5
Inflight - Comfort and Seating 
 
3.5
Cabin Crew 
 
4.0
Flight Arrival - On time 
 
1.5
Disembarkation 
 
4.0
Luggage Collection 
 
4.0
Airline Website - Flight Searching 
 
3.5
Discounted air fare / promotions 
 
3.5
Airline Website - Hotels 
 
2.0
Airline Website - Car Rental 
 
2.0
Airline Website - Travel Insurance 
 
0.5
Recommendation Rating 
 
2.0

Virgin Australia

First and last time flying business class with Virgin Australia.
Flight Sydney to Melbourne left 1 hour late, arriving Melbourne approximately 30 minutes late.
Cost of Business Class not good value.
Check in was slow.
Food and drinks very over priced.
Hotels, car rental and travel insurance on Virgin Australia website was expensive compared with booking direct with the hotel and car rental company 

Pros & Cons

Pros
Cabin crew
Cons
Late departure, late arrival, slow checkin

About Me

Location
Sydney
Age Group
33 - 45

Flight Details

Departure
Sydney
Arrival Destination
Melbourne
Flight Number
VA888
Flight was for
Business
Date of flight
April 08, 2016
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